Effective Date: Nov 1, 2024

At Cares.Pet, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

  • Personal Information: When you contact us, create an account, or sign up for SMS, we may collect your name, email address, phone number, and payment details (if making a purchase).

  • Non-Personal Information: We collect data such as IP addresses, browser types, and site usage statistics to improve your experience.

How We Use Your Information

  • To communicate with you about our services and updates.

  • To coordinate and provide medical care.

  • To enhance and personalize your experience on our website.

  • To comply with legal obligations.

Information Sharing

We do not sell or rent your information. Your data may be shared with trusted third-party service providers only for the purposes of operating our website, delivering text messages, or conducting our activities, under strict confidentiality agreements.

SMS Privacy and Terms

By opting in, you agree to receive informational text messages from California Animal Rescue Emergency Services (CARES). Messages may include appointment reminders, event notifications, and updates about animal care. Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. For help, reply HELP or email contact@cares.pet. You can opt out at any time by replying STOP.

  • Carriers are not liable for delayed or undelivered messages.

  • Mobile phone numbers are used exclusively for CARES-related communications.

  • If you opt out, your number will be added to a do-not-contact list and you will no longer receive SMS messages from us.

  • We do not sell, rent, or share mobile numbers with third parties for their marketing purposes.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure.

Cookies

We use cookies to track website performance and enhance user experience. You can adjust your browser settings to disable cookies if you prefer.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at contact@cares.pet for assistance.

Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this policy, please contact us at contact@cares.pet.